Introduction/Table of Contents
Resource Materials Table of Contents

Chapter 1 Introducing the CASA/GAL Volunteer Role
Unit 1:Welcome
Unit 2: Understanding Child Abuse & Neglect
Unit 3: Principles & Concepts That Guide CASA/GAL Volunteer Work
Unit 4: Looking Ahead
Resources

Chapter 2 Introducing the Law, the Child Protection System & the Courts
Unit 1: The Development of Child Abuse & Neglect Laws
Unit 2: Introducing CPS & the Court Process
Unit 3: The Roles in a Juenile Court Case
Resources

Chapter 3 Developing Cultural Competence
Unit 1: Diversity
Unit 2: Cultural Heritage
Unit 3: Personal Values
Unit 4: Culturally Competent Child Advocacy
Unit 5: Developing an Action Plan
Resources

Chapter 4 Understanding Families Part 1
Unit 1: Family Strengths
Unit 2: Understanding Families Through Culture
Unit 3: Stress om Fa,o;oes
Unit 4: Risk Factors for Child Abuse & Neglect
Unit 5: The Impact of Mental Illness on Children & Families
Unit 6: The Impact of Domestic Violence on Children & Families
Resources

Chapter 5 Understanding Families Part 2
Unit 1: The Impact of Substance Abuse/Addiction on Children & Families
Unit 2: Poverty—The Facts for Children
Unit 3: The Importance of Family to a Child
Resources

Chapter 6 Understanding Children
Unit 1: The Needs of Children
Unit 2: How Children Gorw & Develop
Unit 3: Attachment & Resilience
Unit 4: Separation
Unit 5:Permanence for Children
Unit 6: Psychological & Educational Issues for Children
Resources

Chapter 7 Communicating as a CASA/GAL Volunteer
Unit 1: Developing Communication Skills
Unit 2: Communicating With Children
Unit 3: Dealing With Conflict
Unit 4: Understanding Confidentially
Resources

Chapter 8 Practicing the CASA/GAL Volunteer Role—Gathering Information
Unit 1: How a CASA/GAL Volunteer Is Appointed to a Case
Unit 2: Planning the Investigation & Gathering Information
Unit 3: A Successful CASA/GAL Volunteer Interview
Unit 4:Investigating a Case
Resources

Chapter 9 Practicing the CASA/GAL Volunteer Role—Reporting & Monitoring
Unit 1: Community Resources
Unit 2: Writing Court Reports & Making Effective REcommendations
Unit 3: Appearing in Court
Unit 4: Monitoring a Case
Resources

Chapter 10 Pulling It All Together
Unit 1: Self-Care for Volunteers
Unit 2: Support from CASA/GAL Program Staff
Unit 3: Focusing on the Needs of the Child
Unit 4: Training Wrap-Up

Glossary

Web Resources